Configuring M4D for Teamviewer remote access

Configuring M4D for Teamviewer remote access

In order to setup the "remote access" shortcut in Media4Display, the remote access tool must first be retrieved on the concerned player.
You must then prepare a small script file that we be downloaded onto the media4display web console everytime the user wants to connect to a certain player.
This file is located in the <Media4Display Server system data folder>\System\<organisation> directory and must be called RemoteViewer.cmd

Typically the Media4Display Server system data folder directory is c:\Media4Display and in the case of an organization called oomnis the file will need to be set up at::
c:\Media4Display\System\oomnis\RemoteViewer.cmd

The content of this file should be 
start "C:\Program Files\TeamViewer\Version8\TeamViewer.exe" -i %AliasStation=TeamViewerClientID%

For this to work, MediaContact needs to know the TeamViewerClientID as a player metadata (aka AliasStation).

It is possible to organize the automatic retrieval of the TeamViewerClientID from the player using the standard function of MediaContact.

For that, you need to go to MediaContact console,  and for the organization you want go to User/device aliases



Right-click in the table to create a new station alias

Name: TeamViewerClientID
Category: Station Alias
→ Set "Retrieve the value on the server" to ON
→ Set "User the 32-bit environment of the registry for 64-bit machines" to ON
Key: HKEY_LOCAL_MACHINE\SOFTWARE\TeamViewer
Value: ClientID




After synchronizing the players, you will see you can retrieve the TeamViewer ID of the player by going into the Users/Device and checking the player "Station Alias" tab



    • Related Articles

    • M4DのTeamViewerの設定

      → https://ds.oomnis.com/media4display/Help/en/media4display-help.html#M4DSetupRemoteViewer Media4Display上で「リモートアクセス」をご利用になる前にTeamViewerを事前にインストールして（又はMediaContactでさせて）下さい。 ① 「リモートアクセス」をクリックする時に Media4Displayのポータルから小さい ...

    • My screenshots return completely black but actually the player plays correctly. How to get normal screenshots back?

      There are two main reasons why screenshots would come back black. The most obvious would be that the schedule when the screenshot was taken didn't have any active playback item. This can happen if for example, the player system time is incorrect or ...

    • Media4Display and MediaContact variables and metadata

      List of variables used in MediaContact and Media4Display Company variables %COMPANY%: User's company identifier. %AliasServerCompany=AliasCompany%: Company Alias value (where AliasCompany refers to a Company Alias) %T_COMPANIES.property%: a user's ...

    • How to retrieve Media4Display diagnostic logs using MediaContact on Android

      The easiest way to retrieve Media4Display diagnostic logs on Android is simply to create a process in MediaContact. In a custom process folder, create a new process. Process trigger initiative: Server Population: create and select the population you ...

    • ファイル転送はと遅い時

      M4DとMediaContactでTCPプロトコルを使う時にプロトコルの最適化を行わなければなりません。 Configuration > Communication Settings > Protocol Sliding WindowsとData block sizeとDisk access buffer sizeを全部一番高い値に変える必要があります。 その後、MediaContactのサービスを再起動して、同期を再びかけたら、早くなります。