How to retrieve Media4Display diagnostic logs using MediaContact on Android

How to retrieve Media4Display diagnostic logs using MediaContact on Android

The easiest way to retrieve Media4Display diagnostic logs on Android is simply to create a process in MediaContact.

In a custom process folder, create a new process.

Process trigger initiative: Server
Population: create and select the population you want to retrieve the data from
Connection: use a server initiated connection

Now you need to create two tasks according to this structure

The first step (MOV PLAYER TXT) is a File management > Station task.
The task detail:
Operation: Files | Move
☑ Execution during communication
  1. Source Folder: /sdcard/Media4Display/Tmp/
  2. Source File: M4DPlayer.txt
  3. Destination Folder: /sdcard/Media4Display/Tmp/ARCHIVE/
  4. Destination File: M4DPlayer.txt


The second step (GET M4DLOG) is a Specific Transfer task
The task detail is:
Operation: Files | Copy
  1. Source: Station
    1. Folder: /sdcard/Media4Display/Tmp/ARCHIVE/
    2. File: *
  2. Destination: Server
    1. Folder: D:\M4DLOG\%USER%



Please replace the Server side folder with a folder on your server where you want to receive the log files. the %USER% make it possible for MediaContact to create a folder for each player/station.  



    • Related Articles

    • Extract Android Logs

      Step 1: Install ADB tools Download the ADB Tools Go to the Android SDK Platform Tools page and download the latest version of the SDK Platform Tools: https://developer.android.com/tools/releases/platform-tools Extract the ZIP File Extract the ...
    • Media4Display and MediaContact variables and metadata

      List of variables used in MediaContact and Media4Display Company variables %COMPANY%: User's company identifier. %AliasServerCompany=AliasCompany%: Company Alias value (where AliasCompany refers to a Company Alias) %T_COMPANIES.property%: a user's ...
    • How to configure log level remotely on Media4Display for Android

      In MediaContact, create a new process (it is advised to create a folder to store your custom processes). - Process Trigger Initiative: Server - Population: create and select a population of players for which you want to apply the new log level - ...
    • How to backup (and restore!) your Media4Display system?

      Backing up Media4Display In order to keep your Media4Display system running and to make sure that it will keep running even after a minor or major hardware issue, you need to back up your data, configuration and settings. Backing up your cloud ...
    • Installing the flexEZ RoomView application on the oomnis OT1052N tablet.

      Please follow the following steps in order to install a flexEZ RoomView application on your existing oomnis tablet. the old FlexO application may be set to run as soon as the tablet launches. You need to prevent that: launch the FlexO application ...