The thumbnails on the server are not being created anymore
When the thumbnails on the server don't get created anymore it is because one of the following reasons:
- The server needs to install Media Foundation feature:
SOLUTION: install the Media Foundation feature in Windows server - The installation didn't work properly and the LAV filters necessary for obtaining duration information were not installed (or someone removed them):
SOLUTION: manually reinstall the LAV filters
- There is a problem with some other codecs on the system
SOLUTION: remove all unnecessary codecs or try reinstalling the server cleanly
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